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After Sale Service Policy

 After purchasing, if there is any quality problem or other demand for after-sales service, you can apply for after-sales service through the following steps:

 

1. Keep proof of purchase: Please keep the purchase invoice or proof as your proof of purchase.
2. Contact customer service: During the after-sales period after purchase, you can contact us through our customer service channels (telephone, email, website, etc.) to explain the problem you meet in detail.
3. Provide information: Please provide the order number, problem description, photo and other relevant information at the time of purchase, so that we can better understand the problem and handle it.
4. After-sales treatment: Our after-sales team will evaluate the situation of the problem and provide solutions according to the information you provide, which may include return, exchange or repair.
5. Follow-up treatment: After you submit the after-sales application, we will deal with it as soon as possible and maintain communication with you to ensure that the problem is properly solved. We are always committed to providing you with excellent after-sales service to protect your rights and satisfaction.
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Customer Service Hotline:+86 13801887928
Customer Service Email: yuyan@jzcip.com
Working Time: Monday to Friday 8:30 to 17:30